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Know your customer, and all the stakeholders critical to your company’s offering.

Across the globe, Modern Edge has conducted game-changing user research for companies in healthcare, wellness, transportation, kitchenware, and connect devices (including wearable tech).

Our clients range from global giants like Samsung and AGCO, while locally in Portland we have worked with outstanding entrepreneurial start-ups like Sonivate, Inovise, and Curadite.


We balance our human-centered approach with quantitative market analysis, competitive positioning, and business model innovation. We are often tasked with taking our own research into product development and production, so we have to be disciplined in creating research results which are both strategic and actionable. We conducted National and International programs sending multiple teams to interview and observe ways to improve products, services, and experiences.

User Experience Frame:

Research is distilled into a strategic framework that empowers the design and development process for product, UI and service design. The USer framework defines attitudes, beliefs, preference and pain points, providing critical input to marketing specs and product specs. Identifying what is not essential is as valuable as identifying what is essential.



  • Design Research
  • Ethnography
  • Prototyping
  • CAD Modeling
  • Co-creation Workshops
  • Survey Design
  • Rapid Prototyping
  • 410K Support
  • User trials
  • Sensory Engineering
  • FDA compliance support
  • ISO compliant manufacturing support

Service Design

  • Design Research
  • Experience Design
  • Interaction Design
  • Ethnography
  • Prototyping
  • Consumer Feedback + Testing
  • Service Blueprinting